Cross to a better life with the help of our 12 counsellors and psychologists in North Parramatta.
7 Reasons to Choose Us
- We are a one-stop family counselling and psychology clinic
- Choose from our 4 psychologists and 7 Masters degree-qualified counsellors
- North Parramatta clinic, easy to access, central to Sydney
- We are open daytime and after hours, Monday to Saturday, including evenings
- When you contact us, we will help you choose the right counsellor or psychologist for your situation
- Our fees are affordable
- See our full range of counselling services:
We help you find the right counsellor or psychologist
On calling us, we make the process simple and easy for you. One of our experienced Intake Counsellors will chat with you for up to 15 minutes. This is a free and no obligation consultation.
The Intake Counsellor will listen, explain what to expect and answer your questions. This will help you make a well-informed decision about who is most suited for your situation.
Depending on the issues, you will have a choice from 12 psychologists or counsellors, and usually a choice of appointment times.
Our passion is excellence in client care
We are passionate to provide excellence in client care and quality service.
Our commitment is to respect your culture, beliefs, background and life journey. We seek to listen well, to be warm, non-judgemental and empowering, while giving direction.
Counselling proceeds with safety and at a pace that is best for you. Your therapist is highly trained to provide a safe place emotionally for you. They will set clear processes and boundaries of confidentiality.
This means that everything that happens will be explained, and your consent and collaboration will be requested for all the steps in your work. They will work with you to set an agreed direction and goals. In summary, your psychologist or counsellor will be alert to what will be most healing for you.
We strive for the highest standards of professional ethics, integrity and expertise in evidence-based practice.
Find the training to match your needs
We have 9 team members qualified with a Masters degree in counselling or psychology – 7 counsellors and 2 psychologists. Those who don’t have a Master’s degree, are equally qualified, with two postgraduate degrees/qualifications in counselling, or decades of experience.
All our counsellors and psychologists complete ongoing professional development, so that they are up to date in their professional work with you.
Team members are listed below by years of professional counselling experience:
- Christopher, Elize, Faye – Psychologists
- David, Ralph, Rochelle, William – Counsellors (Master degree-qualified & Clinical Registration)
Over 6 years
- Amy – Psychologist
- Jenny – Counsellor (Clinical Registration)
Over 3 years
- Christina – Counsellor (Master degree-qualified & Provisional Registration)
Less than 2 years
- Delinda, Jess – Intern Counsellors (Master degree-qualified & Intern Registration)
How complex is your issue?
What type of issue or need do you have? Is it routine, or a complex specialised issue?
From our diverse team, we cover all scenarios, the routine and the complex, and everything in between.
For routine issues, an Intern Counsellor may provide you the best value for money to resolve your issues. For the most complex issues, we will only suggest psychologists or counsellors experienced in your area of need.
Should I see a psychologist or a counsellor?
Our goal is that you have the choice of seeing a psychologist or counsellor that best meets your needs.
Ever tried to find a match for a particular jigsaw piece, where you searched and tried until you found the piece that just ‘clicked in’? We take the same approach. At your first enquiry, we get to know you and your issues, and find the right match or best fit.
Our fees are affordable
Our counsellor fees range from $40 to $170 per hour session. Some fees are means tested, on a sliding scale. Other concessions may be available if there are financial difficulties.
Our psychologist fees range from $140 to $160 per hour session. Some concessions may be available if there are financial difficulties.
For our psychologists, you may be able to claim a Medicare rebate using a Mental Health Plan. Your GP may write one for eligible mental health disorders such as anxiety, depression, or children’s behaviour issues.
If you see a counsellor, you will not be eligible for a Medicare rebate. Nevertheless, you can be assured that our counsellors have excellent and rigorous training. 7 of our counsellors are Masters degree-qualified, with 5-6 years of tertiary education.
Convenient location in North Parramatta
Shop 7, 1 Blackwood Pl, Oatlands NSW 2117
Our counselling clinic is located on Pennant Hills Rd. We are just down from the Kings School, about halfway between Parramatta and Carlingford. We are near the intersection of James Ruse Drive and Pennant Hills Rd – only minutes from the M2 and M4.
Enjoy ample free parking at our doorstep, and the ambiance of a beautiful heritage neighbourhood.
See our Location page for a Google map, directions and public transport details.
Walk through video of our centre
Our counselling clinic has 5 rooms for counselling, and a waiting room. To give you an idea, you can be part of a ‘walk through’ by clicking on the following 83 second video.
Finally, are there any question we have not answered? We would love to chat if you do. Please call us today for your free 15 minute phone consultation.